Our season generally runs from the beginning of October until the end of April, though this can vary from year to year.

Our regular days are Thursday through to Sunday (inclusive), depending on the conditions (combination of wind and swell on the water) and a minimum number of bookings being reached (PLEASE NOTE: Due to COVID-19, we are currently limiting our tours to Saturdays and Sundays – please contact us for further details). Extra days are normally available during the last couple of weeks in December and the first couple of weeks in January.
Specific dates and availability can be found under the ‘Book Now’ tab on our website, by calling us on 1300721358, or by emailing us at info@dolphinswimaustralia.com.au.

There is no best time of year to swim with the dolphins, however from the start of our season in Octboer through to some time in November it may be possible to also see migrating Humpback Whales during your tour, while during January and February it may be possible to see calves (baby dolphins).

1. We need calm seas to conduct the swims safely and comfortably, and wind and swell conditions are always calmest very early in the morning.

2. By going out early, there is therefore less chance of cancellation due to rough conditions.

3. Also, from the research we know that dolphins mostly hunt at night and rest in the middle of the day. By going out early we interact with them when they are still awake/active and do not disturb their precious midday rest time.

4. Even if we didn’t care about dolphins’ rest, our success rate in finding dolphins early is high. DSA’s CEO and the Imagine captains, (from decades of experience being out there during the day), believe that this would not be possible if we departed later in the day. Going early therefore means there’s less chance you’ll miss out on seeing/swimming with the dolphins.

5. Besides all that, it’s a beautiful time of day and many of our guests love seeing the sunrise and being out on the water around dawn.

1. Swims in confined, artificial settings with single, captive dolphins can cost over $400, so compared to that this amazing opportunity to swim with whole pods of wild dolphins is great value. We also offer a Dolphin Swim Guarantee!

2. Importantly, please compare what your money is achieving. Captive facilities are zoos where animals are kept to entertain you. Entering a dolphin pool there is the same as paying to enter the tiny cage of a tamed Giant Panda to pat it. This is not an animal in its natural environment. By contrast, before and after your encounter with DSA’s dolphins they remain free and unharmed. If you buy the USB video of your amazing encounter you also support our research to find out more about these unstudied populations.

3. You enjoy the search for dolphins in their natural home off Port Stephens on a beautiful 16m-long, ocean-going catamaran with seven staff & crew. This is not an aquarium, an enclosure, or even a calm bay, but the Pacific Ocean. Your ‘pool’ is 165 million square kilometres in size and has an average depth of around 4 km.

4. Creating the opportunity for you to move along in the open ocean with large numbers of dolphins, safely, is complex. On the boat we have a Swim Assistant to keep you comfortable, a Marine Mammal Observer (MMO) to ensure the direction of travel and wave action is safe, and when you are in the water there are three Swim Leaders within arm’s reach of you at all times.

5. Because these are wild, not trained dolphins, our expert in dolphin behaviour (MMO) ensures we do not harass them or interrupt critical behaviours such as hunting or resting. This is something captive trainers have no knowledge of, nor need to worry about.

6. Our techniques are in fact the only ones in the world that make you part of wild pods of dolphins in the open ocean, and most guests who have done our swim agree that our rates are great value (please scan through some of the feedback on Tripadvisor and Facebook).

7. And don’t forget that – apart from the in-water experience – you also get a 4-hour cruise, all equipment (wetsuit, mask, snorkel, safety harness), a light breakfast, educational commentary and all above water photos (which are posted in an album on our FB page for you to copy/share) included in the price!

1. Our cruises last for four hours, far longer than most dolphin-watch tours. Observers are often watching dolphins up-close for over half of that time.

2. The Common Dolphins we encounter are not ‘habituated’ to tourist boats, like many tours that visit estuarine species, such as Bottlenose dolphins, many times per day. Bottlenose dolphins are often not interested in tourist boats, so ignore them, and do not approach them closely. By contrast, ‘our’ dolphins show enthusiastic interest in bow-riding and observing our human swimmers. Tourist boats are not allowed to approach closer than 50m to any dolphins, so to see them up close they must choose to come to the boat, and on DSA swims they love to do this!

3. Many dolphin-watch boats are very large, so you are high off the water away from the action, and on some you cannot even see dolphins when they are bow-riding. On the vessel we use, Imagine, the dolphins are only 1-2m away from you at the bows. From there you can see into their eyes, hear their vocalisations, examine the beautiful patterns on their bodies and marvel at their complex movements and social interactions.

4. Most other dolphin-watch tours encounter small pods of Bottlenose dolphins, whereas our Common dolphins are far more numerous. There are many days when we encounter between 100 and 300 dolphins in total, and sometimes that many all at once.

We call it a ‘swim’, but while you are being towed along as part of the pod you do not actually swim at all – you should not even kick your legs. Rather, you just ‘hang’ by your arms, and relax as much as you can, holding on to the tow-rope and watching the dolphins. Being basically skilled at snorkelling is more important (see point 5 below). We ask for your swimming ability as a basic indicator of your comfort in the water and physical fitness, which is also needed for other aspects of the experience. Think about these things to assess whether or not you would manage a swim:

1. There are three steps to reach the deck of Imagine when you arrive. If you could not climb & descend those steps three times in quick succession, then you might not be able to do the swim.

2. On the open ocean, there is always wave action, which rocks the boat in three planes (pitch, roll and yaw), so at times you need some leg strength, balance and to be able to hold tightly to the railings as you move around on board.

3. To climb into and out of the springy bow-net at the start and finish of a swim takes leg, core and upper body strength, as well as reasonable flexibility.

4. During the swim you hold a rope and are towed slowly through the water, so some hand, wrist, arm & shoulder strength is required.

5. As far as skills go, it is valuable to be comfortable in the open ocean (although you are tethered safely under the vessel), to be practised in using a mask and snorkel, and, especially to be able to clear water from your snorkel, so you don’t lift your head.

We suggest that people with heart problems that affect breathing, or anyone with other serious breathing difficulties, should probably not do the DSA dolphin swim. Asthmatics, for example, should ensure their condition is well controlled, especially if it could be set off by cold temperatures, by inhaling water vapour, or by ingesting salty seawater.

Please note, finally, that when booking a DSA swim you agree to disclose to us any health issues that might impair your ability to participate in a swim, and that based on that disclosure, for your own safety, we may not permit you to do a swim. For further details, please see the Terms & Conditions. 

Unfortunately not.

1. Again, safety comes first, as the swim can be strenuous. If you wish to swim you must first know what you will need to do. If you believe that you have the snorkelling skills and physical strength & flexibility to do the swim, then you may book on. During the booking process you then tell us what level of ability you have so that we can place you into safe swim-groups (see grouping information).

2. To ensure that all swimmers get a good deal of time in the water with the dolphins, we limit the number of swimmers to 24, or four groups of six. These groups must be carefully composed in advance, so changing them on the day, or increasing the total number of swimmers, can introduce confusion and dangers.

Unfortunately not.

1. Again, safety comes first, as the swim can be strenuous. If you wish to swim you must first know what you will need to do. If you believe that you have the snorkelling skills and physical strength & flexibility to do the swim, then you may book on. During the booking process you then tell us what level of ability you have so that we can place you into safe swim-groups (see grouping information).

2. To ensure that all swimmers get a good deal of time in the water with the dolphins, we limit the number of swimmers to 20, or four groups of five. These groups must be carefully composed in advance, so changing them on the day, or increasing the total number of swimmers, can introduce confusion and dangers.

Our main aim is to give all ‘swimmers’ one in-water experience of 5 to 10 minutes. Whilst this might not seem to be a long time, it can be quite tiring when being pulled through the water. 

 

Every day is different though so, depending on what happens on the day (ie how soon we locate the dolphins, what the dolphins’ behaviour is like, how quickly the guests can move in and out of the water, etc), guests can expect to have 1 to 3 swims of varying duration. If dolphins are located early enough and are relaxed and happy to ‘hang out’ with us, we will keep rotating groups until such time as either the dolphins leave or we run out of time and have to return to the dock.

It’s possible that you may not be grouped with your family members or partner. The main reason is for safety, and the second reason is to ensure that your experience swimming with the dolphins is not disrupted. The staff looking after you during your swim can deal with two to three people having a problem at the same time. Beyond this we must stop the swim, which disrupts your experience, and we may also lose the dolphins. This is why we collect information about your abilities and disabilities during book-in; so that each group has a ‘healthy’ mix of people with good-to-excellent abilities and only one who we anticipate may have difficulties in each group. We will not, for example, put two or more less-experienced snorkellers, very large people, or children in the same group (if at all possible), nor three of any of these together. So you can see that it’s quite a puzzle for us to form groups that will not break down and which will keep the dolphins’ interest and hence provide the safest and best experience for everyone. After that, if it makes no difference, we do our best to keep couples, families or groups of friends together. If you do find yourself without your partner in a group, please focus on enjoying the individual experience of ‘you and the dolphins’ which can be life-changing. On later swims the group make-up generally changes and, as guests become more familiar with the activity, so too are we more able to then put you in the water with your partner/family member/friend :-).

1. We ask you to leave cameras on board first and foremost for the safety of you and the other guests. When you are getting into and out of a bouncing net and the wash of waves, cameras can get out of control and cause injuries to you and others.

2. Cameras, even if attached to your body, can also get caught on harnesses, lanyards, in the net, around safety rails or around the towrope, again presenting danger and/or delaying the swim for other guests while the problem is fixed.

3. Also for your safety; you have a lot to think about, it all happens very quickly, and so we need you to concentrate on the procedures. If you forget something critical while thinking about your camera, you can cause discomfort, interruption or danger (or all three) for yourself and other guests. 4. If the camera is not secured well, in the rush of water you can easily drop it. In 40m of water, it will be irretrievable, and you will have lost valuable equipment.

5. They are all very practical reasons, but the main distraction is from the experience itself. We know that guests who are present and looking at the dolphins internalise the amazing experience they are having. Those who spend their entire time trying to get underwater pics or footage, however, can fail to really take in the magic of what they are witnessing.

6. Besides the safety and experience issues, we also know that handheld shots taken whilst being dragged through the water are rarely of much quality. Often all you get is jerky movements, white-water and bubbles.

1. Sharks do not recognise humans as prey. If they did, there would be MANY more shark ‘attacks’. The ‘attacks’ that do occur are generally a case of mistaken identity on the shark’s part, ie they have mistaken the human (usually, a lone surfer) in white water for another animal (probably a seal).

2. Even if they did prey on humans, sharks usually attack weak, solitary animals. We are in groups of seven in the water, so we present a large, scary target.

3. Dolphins can check their surroundings with sonar (echolocation) to 100m or more and will notice the presence of a predator even in murky water. If this happens, they will display certain agitated behaviours that we recognise, or they will disappear. If such behaviour occurs, swimmers get taken out of the water immediately. Because of their sonar skills, when dolphins are relaxed, happy and playing with us on the bows, there is almost certainly no predator within 100m.

4. We only put our guests in the water once the dolphins’ behaviour is deemed to be relaxed and they are happily bowriding. If the dolphins decide to move away from the vessel, we stop the vessel and get the swimmers out of the water.

5. For our guests’ peace of mind, your Swim Leader has a SharkShield which strongly repels sharks if they get within 4m of it, and all guests are within that 4m radius.

DSA always considers guest safety in deciding if a tour, or any swim on the day, should take place. The skippers and principals of DSA and Imagine draw on more than six decades of experience with sea conditions off Port Stephens and no accident has ever resulted from their misreading those conditions.

If rough seas and/or strong winds are predicted, then swims may be deemed unsafe and we will notify you anywhere between 12 hours to 3 days before the scheduled trip. We understand that this can cause inconvenience (it does for us too!), but weather conditions are not under our control. It is also possible that conditions on the day turn out to be worse than predicted by official forecasters. Although this is rare, it can result in cancellation at shorter notice.

If this occurs, we apologise for the inconvenience but again, please bear with us and keep some flexibility in your arrangements so that you can enjoy the many delights of Port Stephens in other ways instead.

The possible cancellation of an outing for safety reasons is explained in DSA’s Terms and Conditions, which guests agree to when they book a swim (see https://www.dolphinswimaustralia.com.au/Terms-and-Conditions).

Dolphin Swim Australia have a very high (90-95%) success rate of providing our guests with an amazing in-water experience with wild dolphins on the day of their tour HOWEVER – this is a wild animal experience and therefore comes with some risks, one of those being that there is a possibility (5-10%) that you may not get your experience on the day of your tour. As we really want you to have this experience, DSA gives you a 100% guarantee that we will provide you with that experience by inviting you to return – within 12 months of your original tour date – at no extra cost from us. For further details, please refer to our Terms & Conditions.

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